Paperless at ERIE: Your Options and How to Enroll

Paper has a way of piling up, so why not try going paperless?

For most Erie Insurance personal lines customers*, your online account and the ERIE mobile app give you the ability to have information at your fingertips. You can also sign up for paperless billing. Here’s how (and why!).

Why Make the Switch?

Say goodbye to stacks of paper on your desk.

As an ERIE customer, you can opt in for paperless billing, which eliminates the paper invoice you currently receive. You’ll get an email notifying you when your bill is due with a link to the actual invoice.

There are many benefits to going paperless:

  • Access your information anytime, anywhere. Paperless means you can check your invoices or policy documents at your desk or on vacation. A quick click and you can view your invoice history and pay your bill.
  • It’s a time saver. No more sorting, printing, recycling, mailing or filing your insurance papers. It’s easy to document things digitally.
  • You can conquer the clutter. Whether you have a top-notch filing system or a shoebox filled with essential documents, going paperless can free up some space.

How to Sign Up for Paperless Billing with ERIE

Through your online account or ERIE’s mobile app, go to Settings and opt in to the new paperless billing option.

Don’t have an online account? No problem; it’s easy to register. Your online account offers immediate access to details about your ERIE policy. Plus, you can pay your bill, access your insurance ID card (not available in New York), check your claim status and contact your ERIE agent.

How Will I Get Notified of My Invoice?

Check your email. ERIE will send a message to the email address associated with your online account. The email will include a link to log into your online account to review your Documents or Invoice.

Can I Opt Out of Receiving More Paper Documents?

Yes, you can. ERIE offers the option to enroll in paperless documents for personal lines customers (auto, home and umbrella) who have an online account. So what does this mean for you? No more “stacks” of paper at home when your policy renews or is amended. You’ll receive an email notification when a new document is available to view in your online account. It’s also convenient since you can access your policy documents whenever you need them.

If you’re ready to make the switch, you can do so via your online account or ERIE mobile app. To opt into paperless documents, go to the Settings tab in your online account.

Go Paperless with ERIE

Not ready to go paperless? Don’t worry! We aren’t removing paper altogether. But if you do want to, be sure to set up your online account or download the ERIE mobile app.

If you have questions on paperless billing, check in with your local ERIE agent.

*Commercial, ERIE Family Life, annuity or disability income policies, policies on account billing and policies paid via ESCROW are not available for paperless billing.

ERIE® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.

The insurance products and rates, if applicable, described in this blog are in effect as of July 2022 and may be changed at any time. 

Insurance products are subject to terms, conditions and exclusions not described in this blog. The policy contains the specific details of the coverages, terms, conditions and exclusions. 

The insurance products and services described in this blog are not offered in all states.  ERIE life insurance and annuity products are not available in New York.  ERIE Medicare supplement products are not available in the District of Columbia or New York.  ERIE long term care products are not available in the District of Columbia and New York. 

Eligibility will be determined at the time of application based upon applicable underwriting guidelines and rules in effect at that time.

Your ERIE agent can offer you practical guidance and answer questions you may have before you buy.

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